Frequently asked questions

Find the answer for your general questions and FAQs for the Centre for Advisory & Testing Services CATS–MIST (CE).

How to Sign up?
Open any browser and type https://eece-cats.mist.ac.bd/ then click on Sign up. Enter your full name, email, organization, phone number and present address. Then type your password and click on Sign up. Your account will be created.
🔐 How to log in?
After signing up, go to the homepage and click Log in. Enter your email and password to access your account.
🔁 How to reset your password?
On the login page, click Forgot Password and follow the instructions sent to your email to reset your password.
🧪 How to request a lab test?
Create a project from your dashboard, provide sample details, and submit your test request. Our reception desk will confirm your slot and sample submission.
📋 How to request a consultancy?
From your account, go to Consultancy, add scope and documents, then submit the request. Our team will reach out to coordinate.
🏦 How to pay via bank deposit?
After receiving your invoice, deposit the amount to the mentioned bank account and upload the deposit slip to your project to confirm payment.
📄 How to collect your lab test report?
Report collection is available Sunday–Thursday, 8:00 AM – 2:30 PM (except govt and weekly holidays). Visit the address below or use report delivery instructions.